Property Maintenance Made Simple
24 Hour Property Maintenance Help Desk
Nationwide Property Solutions operates 24/7 365 days a year providing all trades nationwide through our Helpdesk. Where many property maintenance companies outsource their Out of Hours (OOH) services, the NPS Helpdesk is staffed by our own experienced staff.
Continuity of service is paramount; from understanding the needs of a client to providing the most appropriate response and engineer it is important to us to provide our highly valued services around the clock.
Clients can choose to utilise NPS services only at night (normally a monthly fee) or ad-hoc on a charge by job places basis, which is in addition to engineer costs.
We know you don’t have time to chase up every job and why should you? Therefore, our Helpdesk team will keep you informed of the progress of each job and will provide you with reports so that you can track the status of the work given to us.
In ensuring NPS staff are receiving your new instructions around the clock, our team negates duplicate instructions and needless expense. Expert advice can be given to mitigate or reduce damage by advising relevant sites or individuals to safely shut off areas where possible prior to our engineer arriving.
NPS have strong relationships with utility companies 24/7. Our helpdesk assists them in accessing and or securing properties following the smell of gas where experience and the strength of a true 24 hour supply chain is obviously paramount to the general public.
